We stand behind our products with a 100% money back guarantee. Products in its original condition, undecorated, can be returned for a full refund less the shipping charge, within 10 days of receipt. Simply call our friendly customer service department for a return authorization number.
There is no restocking fee!
Returns must be authorized by YouApparel.com
Returns without a return authorization number will not be accepted.
Shipping charge is not refundable.
Returns must be sent freight pre-paid.
Please allow up to 14 business days for refund credit to be processed.
Order Cancellations:
Orders can only be cancelled over the phone so we can verify the status of shipment real time.
Blank Orders can only be cancelled before shipment. Once shipped, the return policy applies.
Custom decorated orders cannot be cancelled once they are approved and go into production.